North Star Products: NS Collection Care and Maintenance

Guidelines:

Always use hot pads or trivets under hot pots or heat producing appliances (NOT GLASS TRIVETS)
Try not to use high gloss finishes in high traffic areas
Always use a cutting board
Felt pads should be placed under hard objects or pottery to protect high gloss finishes
Avoid the use of harsh chemicals (paint remover, drain cleaners, etc…) on NSC surfaces
Never stand on your countertops
The finish of NSC surfacing should be specified as one of the following: Matte, Satin or High Gloss

MATTE FINISH

Cleaning:
To clean NSC surfaces, soap and water will remove most stains. For the removal of more stubborn stains the use of a green Scotch Brite pad and a mild abrasive cleaner should remedy the problem.

Scratches:
To remove scratches, random sanding using a swirling motion with 240 grit or equivalent sandpaper, followed by cleaning with a green Scotch Brite pad and a mild abrasive cleaner should remedy the problem.

SATIN FINISH

Cleaning:
To clean NSC surfaces, soap and water will remove most stains. For the removal of more stubborn stains the use of a less abrasive white Scotch Brite pad and a mild abrasive cleaner should remedy the problem.

Scratches:
To remove scratches, try random sanding the area using a swirling motion with 400-grit (or equivalent) sandpaper followed by 600-grit. The area should then be cleaned
with a less abrasive white Scotch Brite pad and a mild abrasive cleaner. To return the finish to its original luster, use a spray on polish, such as “Countertop Magic™”.

HIGH GLOSS FINISH

Cleaning:
To clean NSC surfaces, soap and water will remove most stains. More stubborn stains should be removed by using a polishing compound, such as 3M Perfect-It III with a soft cloth.

Scratches:
To remove scratches from a high gloss finish, progressive random sanding starting from 400 grit (or equivalent) sandpaper, up to 1000 grit. The surface should then be machine polished to achieve its high gloss finish. *It is recommended to contact a certified NSC fabricator to restore NSC surfacing to High Gloss, should the customer not own or have access to the necessary tools.